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Service & Parts

Rocky Mountains Distributing prides itself on its premier repair services, available 7 days a week, 365 days a year, through our dedicated professional service department. All our Taylor Company factory-certified technicians undergo rigorous factory training and hold refrigeration certification, guaranteeing expertise in every repair job. Continuous training initiatives are integral to our commitment to excellence, ensuring our technicians stay abreast of the latest advancements in the field. Our management team diligently evaluates each technician's performance on a weekly basis, ensuring consistently high-quality service. Equipped with cutting-edge digital technology, our dispatch office maintains seamless communication with our field service technicians, enabling swift response times. Our team of professionally trained technicians is readily available for remote assistance and after-hours support, ensuring minimal downtime for your operations. For emergency service or telephone troubleshooting, simply dial our dedicated hotline at 800-758-1038, and our experts will swiftly address your concerns. Each of our service vehicles is stocked with a comprehensive inventory of replacement parts, replenished daily, to ensure swift and efficient repairs on-site.

Our parts department boasts factory-trained professionals equipped with cutting-edge computer and communication tools, ensuring swift access to precise stock information and meticulous inventory control. With over $1.5 million in spare parts and thousands of SKUs, our department ensures comprehensive stock availability. Furthermore, our genuine parts are replenished daily, guaranteeing uninterrupted service and optimal performance.

What We Offer

24/7 On-Call Service

Our dedicated team is available round the clock to address any concerns or issues you may encounter.

Autoship Program

Simplify maintenance with our quarterly Autoship program, delivering essential replacement parts right to your doorstep, backed by easy installation guidance from our experts.

Equipment Refurbishing

Our expert technicians refurbish your equipment with genuine parts, increasing efficiency and profitability.

Tune Up Kits

Care for your machine with our tune-up kits, replacing worn components for peak performance. Regular maintenance prevents damage to the beater motor, compressor, and other vital parts.

Local Parts Availability

Whether you prefer shipping or local pickup, our extensive warehouse stocks genuine parts, ensuring minimal downtime for your operations.

Brush Butler Cleaning

Let us handle the upkeep on your heat treatment equipment! Enroll in our Brush Butler Cleaning program and choose from customizable cleaning packages, ensuring optimal performance and longevity for your equipment.

Complete Rebuilds

If your equipment isn’t running properly we can completely rebuild it and replace worn out and malfunctioning parts!

Preventative Maintenance

Once a year, one of our certified technicians will install OEM parts, set product temperature, address issues, and train your staff for continued upkeep.

Turbo Charge Training

Equip your team with the knowledge they need through our specialized equipment training sessions, covering operation and maintenance protocols.

Extended Service Contracts

When warranties expire, our service warranties step in, offering peace of mind with comprehensive coverage for parts and labor. 

Steam Cleaning

Let us clean your machine to make it shine like new. Clean machines produce less heat and operate more efficiently.

We value your feedback!

If you've recently worked with us or have partnered with us in the past, we'd love to hear about your experience. Your review helps us understand how we're doing and enables us to continue improving our service for you and others.

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