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Field Service Technicians
At RMD, we specialize in offering comprehensive solutions and serving as the premier distributor for an esteemed global manufacturer of food service equipment across the Rocky Mountain region, including Colorado, New Mexico, and Wyoming. Collaborating closely with various food service establishments, our mission is to identify tailored equipment solutions that enhance profitability for our clientele. What distinguishes us is our unwavering commitment to exemplary Customer Service, underpinned by our personal investment in our team members. As we expand our operations, we are actively seeking skilled Field Service Technicians to join our team. Even if you lack HVAC experience, if you possess a passion for hands-on work, troubleshooting, and are eager to learn, we encourage you to reach out to us. Our scope of equipment servicing encompasses a wide array of 'cold' and 'hot' side cooking equipment, including soft serve ice cream machines, shakes, frozen yogurt, grills, speed ovens, conveyor ovens, custard machines, frozen dessert machines, frozen beverage machines, and much more.
As a Service Technician for RMD, your main focus is on delivering top-notch customer service while repairing and maintaining essential food service equipment. Equipped with cutting-edge resources and technology, including smartphones and tablets, you'll promptly respond to customer calls, troubleshoot issues via phone or video support, and handle the delivery, installation, and maintenance of various food service machines. With over a century of combined experience, RMD offers a stable and rewarding career. You'll manage electronic service requests, execute preventative maintenance, and ensure efficient communication with customers, all while embodying a team-oriented and customer-centric approach.
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Regional Sales Manager
As a Regional Sales Manager, you will be pivotal in nurturing and expanding our business by providing high-profit equipment solutions to food service establishments in the Rocky Mountain region. Your role will involve developing strategic sales plans, executing sales calls, and maintaining strong relationships with customers and dealers. You will demonstrate our products, support post-sale activities, and continuously seek new business opportunities. With a focus on customer satisfaction and a drive to exceed company revenue goals, you will navigate varying degrees of ambiguity, leveraging your creativity, initiative, and strategic thinking. This position requires frequent travel, exceptional organizational skills, and a commitment to continuous learning and adaptability.
Customer Service Representative
As a Customer Service Representative at Rocky Mountains Distributing (RMD), you will play a crucial role in delivering exceptional service to our customers by coordinating and dispatching Field Service Technicians for service calls. You will be the primary contact for clients, ensuring efficient and timely responses to their needs while maintaining strong relationships. This position demands a self-starter with an entrepreneurial spirit, capable of juggling multiple tasks and creating a calm, organized environment amidst chaos. You will manage project timelines, resources, and delivery, ensuring profitable outcomes for both RMD and our clients. Strong communication, organizational skills, and the ability to work independently are essential. You will also embrace our core values of being customer-focused, team-oriented, and driven by continuous improvement and innovation.
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Who We Are
Our Mission
Helping customers thrive by providing one-stop, lifelong sales, and world-class service.
Our Vision
Our dream is not necessarily to be the largest distributor or service provider. Our dream is not necessarily to be the most profitable. However, we will be the best because, like no other company, we help our customers thrive.
Core Values
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Hungry
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Customer-Focused
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Team
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Spark
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Innovation
Sundown Rule
We strive to answer requests by the close of the business on the day we receive them.
We're Hiring!
Contact Us
2580 S Tejon Street, Englewood, CO 80110
7:30am - 4:30pm
303-825-0171
RMDColorado.com